SHIPPING & RETURNS
Tracking Your Order
You will receive a shipping confirmation and tracking number(s) via email when your order is shipped. Once your shipment(s) has been scanned by the shipping provider at the local hub, you can use the tracking number provided in your shipping confirmation to track the progress of your shipment. Below are tracking links for a few of the more popular shipping service providers:
FedEx - fedex.com
United Parcel Service (UPS) - ups.com
U.S. Postal Service (USPS) - usps.com
If for some reason you cannot track your package or need assistance, please contact a Sales and Customer Service Representative at 1-813-444-4099 or via e-mail
While not common, shipping problems can occur. If you have a problem with your order that is related to shipping, please contact the fulfillment partner included in your shipping confirmation email or call us at 1-813-444-4099
If you have not received your shipment within the expected delivery time, or if the shipment has been delivered but is not in your possession, please have your order number ready and call us.
If your shipment arrives damaged, please do not open the box or remove any of the packaging materials. A Sales and Customer Service Representative with CaddieBasket GOLF or our fulfillment partners will have to process a damage claim with the shipping provider, have the damaged merchandise picked up from your location and give you further instructions to receive a replacement.
When Will My Order Ship
Orders are shipped every business day (Monday-Friday excluding holidays). All in stock Standard orders will be shipped within 4-5 business days following credit card authorization and verification. Exceptions to this include orders that are placed on Friday after 12:00 PM CT, over a weekend or on a holiday, as well as any order requiring special handling such as custom options (Custom Logos etc).
Any order shipping to a freight forwarding service may be held for up to 72 hours as a fraud prevention measure. We appreciate your patience
Please note that, at this time, no order may be shipped outside of the United States or to non-U.S. APO/FPO addresses, excluding US protectorates (Guam, Puerto Rico, etc.).
Depending on the shipping service provider for your order, a package may be left without a signature at the discretion of the shipping service provider. CaddieBasket GOLF can do nothing to prevent this from occurring.
Orders will typically arrive within 4-7 business days (Monday-Friday excluding holidays) following receipt of shipping confirmation email – the scheduled delivery date will be outlined within your shipment confirmation email.
All customized items will be charged in full at the time your order is placed.
Florida Residents will pay a 7% sales tax.